Editor’s note: The following is a revised version of my column. I was a bit tough on the media relations department at Alliant in the earlier version and to their credit, they did respond to my questions, nearly 24 hours after my initial request.
“Where Were You When the Lights Went Out?” was the name of a popular tune more than a few years ago. I think it might have been inspired by a blackout on the east coast.
That tune came to mind earlier this week when we experienced a lights-out situation here in Belle Plaine. I was making a final check of my Facebook account on the internet and was just about ready to shut down the computer for another day when suddenly everything went dark. Everything except for my laptop, which I discovered automatically switched over to battery power, so my living room had a little light until I could locate my flashlight.
The golden oldie tune was one immediate thought, as well as a memory of a late winter weekend when an ice storm left us all in the dark for a few days.
This time, since it was great weather with no ice, no thunderstorms and no wind, I imagined that either a squirrel or raccoon met a sudden end when climbing on the wrong pole or that someone had hit a utility pole somewhere. I remembered the instructions from the power company that when you experience a power interruption, you should report it. Luckily, I located my cell phone and dutifully punched in the number. Of course, I didn’t talk to a living human. We are all creatures of the electronic age and so I reported the outage, along with my address, etc. The electronic voice on the other end said the goal would be to restore service in two hours.
I realize that much of our town was already in bed by the time the lights went out at 10:30 p.m., but I decided to try to stay up so I wouldn’t wake up the next morning to the TV set and living room lights on. I grabbed the flashlight and wandered around the house, looking out the windows. At that time of night, Belle Plaine is generally a pretty quiet place, except when the trains roll through town. With all of the houses suddenly dark, without even one streetlight shining, the silence was nearly deafening. Looking up in the sky, I was reminded of something that my rural friends are well aware of. On a clear night with low humidity, Nature’s natural light show – the moon and stars – is especially spectacular.
I finally decided to give up for the night and headed up to bed. As I was wrestling with the flashlight while dispensing my nightly medication, the lights suddenly came on, almost precisely two hours to the moment they went out. I reset the flashing digital clocks and finished getting ready for bed.
The next day, I checked the daily newspaper and the local newscasts, hoping to hear an explanation. There was nothing. Later that day, somebody in a store told me he heard that several other area towns were without power. But nothing official was reported.
So I tried to get the story from the public relations department at Alliant Energy. That’s where the second part of this story gets interesting. I figured that if I called the 800 number at mid-afternoon the next weekday, surely the phone would be answered by a real person. Silly me!
I traveled through a maze of electronic connections and commands and finally, after what seemed like 10 minutes of listening to the most awful hold music, I reached a customer service representative. I explained that I wasn’t calling as a customer, but as a reporter looking for answers. She put me on hold again, with more terrible canned music, came back on the line to say she was trying to locate someone to answer my questions and then a few minutes later, she returned to say she couldn’t locate anyone in the media relations department. She promised to send a request to the department and someone would get back to me.
I finally got a response to my inquiry earlier Friday afternoon. Justin Foss said the outage affected several area towns from Elberon and Belle Plaine to Van Horne and Blairstown, nearly 1,100 customers. He said the Alliant crews traveled the lines in the area and couldn’t find an obvious reason for the outage. He explained that when a problem is detected, such as a tree branch landing on the lines or an animal on the lines for a specific period of time, the system shuts down automatically.
Anybody out there have an explanation?


